Catalog Health · FAQQuestions, answered.
The essentials for evaluating and using Catalog Health on Shopify.
What does Catalog Health check?
Catalog Health evaluates product and variant data for deterministic quality signals such as missing descriptions, images, identifiers, and duplicate SKUs. Results include affected product context and a prioritized health score.
Does the app change my Shopify products?
No. Catalog Health reads catalog data and records review status inside the app. It does not automatically edit Shopify product data.
Does Catalog Health use customer data?
No. The app does not request customer, order, payment, or checkout data.
How do plans differ?
Plans include the same core workflow and differ by product capacity and manual scans available every 30 days. See the pricing comparison for exact limits.
Can I change plans without reinstalling?
Yes. Upgrades and downgrades begin in Catalog Health and are confirmed through Shopify billing. No support request or reinstall is required.
What happens if an import fails?
You can retry from the dashboard. If a temporary Shopify or network issue continues, contact support with your `.myshopify.com` store domain.
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